Privacy Policy

Gleneagles takes the privacy of its Guests Information seriously. We are committed to safeguarding the privacy of our Guests while providing a personalized and valuable service. This Privacy Policy statement explains the data processing practices of Gleneagles Guest House. If you have any requests concerning your personal information or any queries with regard to these practices please contact our Privacy Officer by e-mail at

info@thegleneagleshotel.co.uk

Information Collected

Personal information is collected by Gleneagles and is registered with the UK’s Information Commission as Data Controllers in accordance with the Data Protection Act 1998.


We collect personally identifiable information about you (your “Data”) through:

  • your purchase of any our products or services
  • the provision of your details to us either online or offline.

The elements of your Data that we collect may include:

  • Name
  • Job title
  • Home or Company name
  • Company address, phone and fax number
  • Home address and phone number
  • Mobile telephone number
  • E-mail address
  • Payment details such as credit/debit card information
  • Educational history, work experience and other information from your CV if you provide this to us
  • Face book Usage statistics

Use and Disclosure of Personal Information

We use your Data for purposes which may include:

  • providing our Guests  with a personalised service
  • processing booking requests  orders, registrations and enquiries
  • conducting market research surveys
  • running competitions, prize draws and promotions
  • providing you with information about products and services we offer (if you agree to receive such information)

We also use information in aggregate form (so that no individual user is identified by name):

  • to build up marketing profiles
  • to aid strategic development

Security Policy

Gleneagles Guest House has appropriate measures in place to ensure that our users’ Data is protected against unauthorised access or use, alteration, unlawful or accidental destruction and accidental loss.

User Access and Control of Data

If you wish to amend any of the Data which we hold about you, or update your marketing preferences, please contact info@thegleneagleshotel.co.uk

In accordance with the Data Protection Act 1998, you may request a copy of the personal information we hold about you by contacting the Privacy Officer by e-mail at info@thegleneagleshotel.co.uk or by writing to:

Gleneagles Guest House, 5 Clifftown Parade, Southend-on-Sea, Essex SS1 1 DP

We may charge the statutory allowable fee for provision of this information.

Children Under 14

We do not intentionally collect any information on children under 14 years of age. We will undertake to delete any details where a parent or guardian has notified us that any such details have been obtained.

Changes to this Policy

This policy is effective from 2nd November 2012. From time to time we may make changes to this privacy policy statement to reflect any changes to our privacy practices in accordance with changes to legislation, best practice or website enhancements.


  • For any enquiries Call us on 01702 333635 or click here to email us
Follow us on:
Friendly and warm place, and very helpful telling me of a good place to eat at.
Duane, Newark-on-Trent
"The staff were great and the cream tea was to die for."
Wendy, Leighton Buzzard
"Great central location, very friendly and helpful owners. Will definately stay again the next time I'm in Southend"
Andy, Thatcham
"The staff were incredibly friendly and helpful and able to suggest places to eat. They were understanding of my trip and were accommodating regarding needs and dietary requirements or preferences. I can't fault the service"
Amanda, Cardiff
"Friendly, pleasant new owners. Decor internally was being upgraded/changed for the better. Really nice cooked breakfast. Pleasant location - facing the sea & not far from shops, restaurant etc. Not expensive. Overall? Great."
Bob, Watford
  • Make a booking
    • Making an enquiry or booking at the Gleneagles Guesthouse is easy. You can do it in any one of 3 ways as shown below:
    • By Phone: 
      01702 333635
    • By Email: 
      info@gleneaglesguesthouse.co.uk
    • By Contact Form:
      Just fill out the contact form here
  • Tariffs
    • Pier Suite - sea view suite or family room £89.00 - £119.00
      Estuary Suite - Double en-suite with sea view £89.00 - £119.00
      Premier Room 3 - Double en-suite with sea view and seating area from £89.00
      Twin En-suite - 2 single beds from £69.00
      Standard Double En-suite from £69.00
      Triple Room - Double and single en-suite £69.00 - £84.00
    • For more information see our Tariffs page